CRICOS Course Code:106721H Campus location: Sydney
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and theoretical knowledge. Typically graduates that hold this qualification are in roles that provide technical advice and offer support to a team.
International students must be over eighteen years old and provide evidence to demonstrate both academic and English language entry requirements as follows:
- Successful completion of Year 12 or equivalent and/or above
English Language Requirements: as follows:
- IELTS 5.5 or equivalent
Any AQF qualification at the Certificate III level or above in any discipline area delivered and assessed in English only will be deemed as meeting both the academic and English language entry requirements
Entry into the course will depend on the Australian Immigration office’s Assessment Level for an international student’s country. At present, countries are classed from Level 1 through to Level 3. See Immigration’s website: www.immi.gov.au for details.
The Certificate III in Business duration is up to 78 weeks. There are 60 weeks of course delivery plus 18 weeks term break.
- Customer Service Advisor
- Data Entry Operator
- Word Processing Operator
- Administration Assistant
- Information Desk Clerk
On completing this qualification students can choose to enrol in:
- BSB40120 Certificate IV in Business
- BSB50420 Diploma of Leadership & Management
QUALIFICATION STRUCTURE AND COURSE CONTENT
To gain the BSB30120 Certificate III in Business you must successfully complete the following units:
|Unit Codes||Unit Name|
|BSBWHS307||Apply knowledge of WHS laws in the workplace|
|BSBITU312||Create electronic presentations|
|BSBWRT301||Write simple documents|
|BSBCUS301||Deliver & monitor a service to customers|
|BSBITU306||Design & produce business documents|
|BSBADM311||Maintain business resources|
|BSBCMM301||Process customer complaints|
|BSBWOR301||Organize personal work priorities & development|
|BSBFLM303||Contribute to effective workplace relationships|
|BSBINN301||Promote innovation in a team environment|
|BSBDIV301||Work effectively with diversity|
DELIVERY STRUCTURE – A BLENDED MIX OF CLASSROOM AND ONLINE
The course is offered in a blended mode of delivery and assessment. This means students are required to attend 15 hours face-to-face full-time classroom study plus complete 5 hours of structured online learning every week.
The course is provided through the Mercury Colleges ELearn platform. Your teachers deliver lectures and tutorials face to face on campus plus students are to complete weekly study online through ELearn. Progress is tracked for every student.
The students access the assessments through ELearn.
Assessment methods include:
• Class Tests
• Written Reports
Computers – Students must have their own laptop computer. You will use a computer to complete the course in class and in your own time. You may also access College computers when available.
Online learning – Students are required to pay a one-off compulsory resource fee to receive the Mercury Colleges online learning resource called ELearn.
COURSE CREDIT AND/OR RECOGNITION OF PRIOR LEARNING
Students may be entitled to gain course credit and/or recognition before or after commencing the course that will exempt them from completing one or more units of competency. See the Student Handbook for more details and talk to a course advisor.
Upon successful completion of this course you will receive a nationally recognised certificate. Students who do not complete all units may be eligible for a Statement of Attainment in partial completion of a BSB30120 Certificate III in Business.
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