
BSB30120 Certificate III in Business
CRICOS Course Code:106721H Campus location: Sydney
COURSE DESCRIPTION
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and theoretical knowledge. Typically graduates that hold this qualification are in roles that provide technical advice and offer support to a team.
ENTRY REQUIREMENTS
This course is open to both international and domestic students aged 18 years and over. Applicants are required to provide evidence of meeting the academic and English language entry requirements. Student visa requirements may vary depending on individual circumstances. Students should refer to the Department of Home Affairs website www.homeaffairs.gov.au/ or seek advice from a registered migration agent.
Academic Requirements:
- Successful completion of Year 12 or equivalent and/or above
Language, Literacy, Numeracy and Digital (LLND) Skills
As part of the Standards for RTOs 2025 set by the Department of Education, all students are required to complete a Language, Literacy, Numeracy and Digital (LLND) skills assessment before enrolment. This helps us ensure that you have the core skills needed to successfully complete your chosen course. If the assessment identifies any support needs, the College will provide reasonable assistance or learning support to help you meet the course requirements.
English Language Requirements:
- IELTS 6.0 overall (no less than 5.5 in each band) or equivalent test result, or General English / EAP at the Upper-Intermediate level from an approved ELICOS provider
Any AQF qualification at the Certificate IV or above in any discipline area delivered and assessed in English only will be deemed as meeting the English language entry requirement.
DURATION
The BSB30120 Certificate III in Business duration is up to 78 weeks. There are 60 weeks of course delivery plus 18 weeks term break.
CAREER OPPORTUNITIES
- Customer Service Advisor
- Data Entry Operator
- Clerk
- Typist
- Word Processing Operator
- Administration Assistant
- Information Desk Clerk
- Receptionist
PATHWAYS
Upon completing this qualification students can choose to enrol in:
- BSB40120 Certificate IV in Business
- BSB50420 Diploma of Leadership and Management
QUALIFICATION STRUCTURE AND COURSE CONTENT
To be awarded BSB30120 Certificate III in Business, students must successfully complete 13 units of competency, made up of:
- 6 core units
- 7 elective units
Core Units
| Unit Code | Unit Name |
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBSUS211 | Participate in sustainable work practices |
| BSBTWK301 | Use inclusive work practices |
| BSBWHS311 | Assist with maintaining workplace safety |
| BSBXCM301 | Engage in workplace communication |
Elective Units
| Unit Code | Unit Name |
| BSBPEF301 | Organise personal work priorities |
| BSBTEC301 | Design and produce business documents |
| BSBOPS301 | Maintain business resources |
| BSBTEC303 | Create electronic presentations |
| BSBTEC302 | Design and produce spreadsheets |
| BSBWRT311 | Write simple documents |
| BSBOPS305 | Process customer complaints |
*Units are subject to change in line with training package requirements, regulatory updates, and Mercury Colleges’ course delivery arrangements.
DELIVERY STRUCTURE
Students attend the College for 15 hours per week for classroom-based learning, practical activities, and assessment.
In addition, students undertake a structured study program through the online learning platform, completing approximately 5 hours of study per week on a unit-by-unit basis. To maximise learning outcomes, students are expected to complete self-directed study in their own time.
ASSESSMENT STRUCTURE
Students access and complete their assessments through the ELearn online learning platform.
Assessment methods include:
- Demonstrations
- Presentations
- Class Tests
- Projects
- Written Reports
- Quizzes
- In-class skill verification
| RESOURCE REQUIREMENTS |
Students are required to have access to a laptop or computer to complete learning activities, assessments and course requirements both in class and outside of scheduled study hours. Access to on-campus computer facilities is subject to availability. Students will be provided with access to the College’s online learning platform, which contains course materials, learning resources, and assessment tools.
COURSE CREDIT AND/OR RECOGNITION OF PRIOR LEARNING
Students may be entitled to gain course credit and/or recognition before or after commencing the course that will exempt them from completing one or more units of competency. The Student Handbook contains more information.
EXIT POINT/AWARD
Students who successfully complete all 13 units of competency will be issued with the BSB30120 Certificate III in Business by Mercury Colleges. This qualification is recognised nationally under the Australian Qualifications Framework.
Students who successfully complete one or more units of competency, but do not complete the full qualification, may be eligible to receive a Statement of Attainment for the units completed.
INTAKES
Mercury Colleges offers rolling intakes. There is one intake scheduled each block.
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